Sports Alive Rules of Wagering

Sports Alive Rules of Wagering

These rules are applicable to all bets accepted by Sports Alive and are subject to change by management without notice. These rules should be read in conjuction with the ACT Rules of Sports Bookmaking.

ACCOUNTS

1. You must be 18 years of age or older to hold and/or operate an account. Minors are not permitted to gamble.  Transactions can not be placed on behalf of minors.

2. Accounts are individual. The individual who opens an account is solely responsible for all account obligations and entitled to all benefits.

3. You are wholly responsible for the secrecy of your account username and password, which must be quoted for all account access. You should make every effort to prevent unauthorized use or knowledge of your username and password as any transactions entered into where both the account holder’s username and password have been given shall stand as legitimate transactions.

4. In the interests of all parties, the ACT Government records all account transactions. If a dispute cannot be satisfactorily settled between Sports Alive and the customer, the matter shall be referred to the ACT Gambling and Racing Commission for arbitration. Disputes should be lodged within twenty eight days of the date of the transaction in question.

5. Australian customers - you can withdraw funds from your account once every seven days at no cost. Subsequent withdrawals within the seven day period may incur transactional and administrative fees.

   Overseas customers - you can withdraw funds from your account once every seven days at no cost via Neteller or Money Bookers. All other other international withdrawals may incur bank fees. Subsequent withdrawals within the seven day period may incur transactional and administrative fees. 

   Transactional fees may be passed on directly from the bank. Administrative fees on withdrawals will not exceed 10% of the individual transactions. Sports Alive reserves the right to adjust these fees at any time.

6. If your account is funded by credit card, a Credit Card Authority Form must be completed and submitted with the specified documentation. Funds cannot be withdrawn from your Sports Alive account prior to these items being satisfactorily received by Sports Alive.

7. In accordance with Government legislation (AUSTRAC AML/CTF requirements) each client is required to have their identity verified. Client verification is achieved by matching the account information provided with the VeriCheck AML database managed by Veda Advantage. This is in accordance with the Sports Alive Privacy Policy.

Clients who are unable to be verified through this process (including all non-Australian clients) will be required to provide 100 points of identification.  This may consist of scans/copies of the following:
 
·         Current Passport or Birth Certificate (70 points)
·         Current Drivers Licence showing current address (40 points)
·         ID card with photo and signature issued to a student at a tertiary education institution (40 points)
·         Medicare Card or Credit Card (25 points)
·         Telephone, Electricity or Gas Bill showing current address (25 points)

This process is required to ensure the clients identity can be verified, and the proof of age and AML/CTF requirements are met. Sports Alive accounts must be verified prior to making your first withdrawal or within ninety days of opening your Sports Alive account. In some circumstances, Sports Alive may require further information to be provided in order to satisfy its obligations under the AML/CTF regulations.

Credit card deposits: Customers who deposit using a Visa or Mastercard must submit a legible copy of both the front and the back of the credit card used to fund the account. This must be accompanied by a signed copy of the Credit Card Authority form, which can be downloaded by clicking here. This process must be completed for each credit card used to fund your account. The copies must clearly show the first 6 and last 4 digits on the card. Other digits including the CVV can be obscured.

8. Internet Gambling may be illegal in the jurisdiction in which you are located; if so, you are not authorised to use a Sports Alive account for any type of transaction (including the depositing of funds) that may be deemed illegal in your jurisdiction.

9. It is the responsibility of the account holder to know the laws concerning online gambling within their country of domicile

WAGERING

1. No wager stands until the operator has called the bet back to you and confirmed that the bet is on(telephone) or the confirmation ticket is viewed (Internet).

2. Please ensure your bet is correct prior to confirmation. Once placed, no wager may be altered or cancelled by the client.

3. In the event the dividend/price of any type of bet, including, but not limited to, multiple, index, line or any other bet type is miscalculated through human error or electronic malfunction, you accept that the dividend will be recalculated if necessary and/or adjusted to the correct odds accordingly. In the event that agreement cannot be reached between Sports Alive and you, the customer, before the commencement of the event you accept that the bet will be cancelled.

4. Except in the case of live (in the run) wagering, Sports Alive reserves the right to cancel wagers entered after the start time of an event.

5. When betting by phone, you must ensure your wager is clearly identifiable and not ambiguous (e.g. New York may be Giants, Jets etc.).

6. In the event of a match/event being suspended or having an early conclusion of play, the result will be paid out on the official result declared at the conclusion of the match by the sporting body in control of that sport.

7. Dead Heat Rule: if the result of a sports betting event is declared with joint winners or place-getters, and a tie/draw is not a form of bet offered in relation to the relevant sports bookmaking market, the revised dividend payable (unless otherwise agreed in the individual market rules) will be calculated by the following method:
(1) dividing the face value of the odds (as detailed in the sports betting confirmation document) by the number of competitors involved in the tie/draw (For Example - for Head to Head markets you would divide the odds by 2); then
(2) multiplying the figure obtained in clause 7.(1) by the number of official placings to be filled by the competitors figuring in the tie (For Example - for a Head to Head market with two options and no tie/draw option the figure obtained in 7.(1) is multiplied by 1.
Dead Heat Rule for sports bets involving more than one contingency or sports betting event (multis): if one or more of the contingencies or sports betting events results in a tie/draw, and a tie/draw is not a form of bet offered in relation to the relevant sports bookmaking market, the revised dividend for each leg shall be calculated by applying the method set out above and the revised dividend payable must be the amount obtained as the product of the cumulative odds applicable and the original stake.

8. You must register your bet as an individual. Repeated requests containing the same selections from the same or different clients may be subsequently deemed void in the following circumstances:

• Where customers are acting in collusion or as a syndicate
• Where the bet requests are registered within minutes of each other 
• Where a customer clearly intends to increase their winnings from that which they would normally be allowed in a single bet

OTHER

1. Should Sports Alive decide to waive one or more of these rules in the interest of fair play to a customer, this will not set any precedent for the future and all subsequent bets will be settled in accordance with the rules in operation at the time of acceptance.

2. Other rules pertaining to a particular event displayed in the online ‘RULES' section of the Sports Alive web site or in any form of communication by Sports Alive, including Sports Alive Market Update faxes and emails, may apply. Individual market rules are available on all betting pages by clicking on the button next to each betting market.

3. For multiples betting, bets may not be placed on related contingencies. If a bet is placed on a related contingency, the bet may be refunded at the discretion of Sports Alive. By way of example, a related contingency is any two markets that directly impact each other eg: Essendon to Win a match into Essendon to make the Final 8 could not be placed as each leg impacts on the other.

4. Sports Alive shall not, except as otherwise provided by these rules or required by law, be liable for any loss or damage suffered or claimed to have been suffered by any customer as a result of or in any way arising from any of the following:

• The inability to place or cancel a bet on any event for any reason.
• Any odds quoted that are invalid for betting purposes.
• The failure, exclusion or refusal of any competitor, team or member of a team to start or complete any event. 

5. Sports Alive does not accept bets from US customers. Accounts suspected of being operated by US customers will be suspended.